Privacy Policy
Last updated: 23 July 2026
This Privacy Policy explains how RFQ-Intel ("RFQ-Intel", "we", "us") collects, uses and protects personal data when you visit our website, request a demo, or use our services. RFQ-Intel is operated by [legal entity name], [address].
1. Information we collect
- Contact details you provide — when you book a demo or contact us: your name, email, and any optional company, role, phone, sector, team size, or message.
- Documents you upload — if you use the application, the tender documents you submit for analysis, and the dashboards generated from them.
- Account data — for authenticated users, your email and authentication identifiers (managed via Amazon Cognito).
- Technical data — basic request/log data (e.g. IP address, browser type) processed by our hosting provider to operate and secure the service.
2. How we use your information
- To respond to demo requests and communicate with you about RFQ-Intel.
- To provide, operate and improve the service, including generating your dashboards.
- To secure the service and prevent abuse.
- To comply with legal obligations.
We do not sell your personal data. We do not use your uploaded tender documents to train third-party foundation models.
3. Legal bases (where GDPR/UK GDPR applies)
We process personal data on the basis of your consent (e.g. demo requests), the performance of a contract (providing the service), and our legitimate interests in operating and securing the business.
4. Sharing and sub-processors
We share data with service providers who help us run RFQ-Intel, including cloud hosting and AI processing on Amazon Web Services (including Amazon Bedrock and Amazon Textract). These providers process data on our behalf under appropriate agreements. We may disclose data where required by law.
5. Data location and retention
Data is processed in the AWS [region] region. We retain contact data for as long as needed to manage our relationship, and uploaded documents and generated outputs according to your plan and applicable retention settings. You may request deletion at any time.
6. Security
We use industry-standard measures including encryption in transit and at rest, access controls, and authenticated access to the application. No method of transmission or storage is completely secure, but we work to protect your data.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, port, or object to the processing of your personal data. To exercise these rights, contact us at privacy@rfq-intel.com.
8. Cookies
The marketing site uses only the storage strictly necessary to operate (e.g. remembering your language). If we add analytics in future, we will update this policy and request consent where required.
9. Changes
We may update this policy from time to time. The "last updated" date above reflects the latest version.
10. Contact
Questions about this policy or your data: privacy@rfq-intel.com.